TM SUCK. I think TM need to overhaul their service…provide rubbish connection, rubbish comment and rubbish recommendation.. Called TM Customer Care Officer few times, talking to four different people, each of them gave me shit answers, different answer…ineffiency
Requested to transfer my TM number and streamyx line from old house to new house one month ago, they took ages to transfer the line , and then they told me currently they unable to transfer becox unable to locate our new home address, and ask me to wait for 2 months , is minimum 2 months… Shit them. I spoke to the condo management officer, replied me that the residents didnt face this problem at all…I called up TM again,, they still gave me the same reply… – wait wait wait 2 months… need upgrade bla bla bla…
Requested to terminate the auto debit as well. Asked me to fill up the form and fax over to HQ. I faxed over the form 2 days ago, n when i called up this morning , they told me,,”ooo, you cant fax over the form, you need to go to TM point personally to terminate the auto debit thing.. bla bla bla..’ WTF!!
Very very, extremely frustrated with TM..